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Posts Tagged ‘existing customers’

It is very difficult to divert potential customers, or stop working with existing customers. But sometimes it is possible that some of their costs on to customers for their business, production and may also distract the most profitable customers. You can not get their customers in this way has appeared before, but you can sign that all is not well observed.

Often customers want at the best price, are the biggest problem in the course. Beware of those trying to negotiate their prices drastically.

Constantly complain and are never satisfied. those who can constantly complain and are never satisfied with being a real problem for society. They take too long and too expensive.

You can send an e-mail or phone anytime day and night with their claims.

You feel a sense of fear at the mention of his name. Set time limits impossible. It is not only embarrassing, but it may delay the work for other clients.

Pay late or not at all. The transfer is not a customer to pay their bills on time for payment or not to hunt without having to pay much more, are probably not very profitable for you that you spend much time chasing payments.

Try to do extra work for the original price. Those who say they thought extras included or planned to do more than they can be profitable for the price originally agreed, because the issues much more than being loaded.

Do not take advice or listen to you. You can also process the final responsibility for the problems they have created to share.

Take a disproportionate amount of time. unprofitable customers often have a disproportionate share of their time on what they pay. May very, allowing you to do a lot of extras, they changed a lot, not the non-respect of deadlines and what you ask, all resulting in an increased workload.

So if you notice any of the signs above can be checked to see whether to continue with a particular client. Do not take a hasty decision. Understand what is really happening, and if you think your company will be better off without him, it might be time to stop working with them.